To renew your loans:

1. Register for your "My Library" account. You will need your borrower card barcode and the library generated PIN, which you can then change. Please contact us if you have not received your borrower card.
2. Login to My Library and access the My Account ~ Summary listing page.
3. Select the link to display all Current loans.
4. If you want to renew individual loans select by ticking the checkbox for each loan you would like to renew then click Renew Selections.
5. If you want to renew all your current loans, click Renew All.

Now please wait while the system processes your selections. Your list of loans will be returned showing the result for each renewal in the status column. Some renewals may not be successful. Please note the new due date for each loan.

Please contact us if you experience any difficulties in renewing your loans.

Reserving items

To reserve an individual item:

1. Open the Find Information menu in the Navigation panel and select Catalogue.
2. Perform a search for the title you would like to reserve using title, author, subject or advanced search options
3. Click on the title of the item to view the record in full display.
4. Select the Place Reservation button displayed at the top and bottom of the record display. This button will only appear if a reservation may be placed on this title. A form will be presented for you to complete.
5. Enter your borrower ID and PIN if you are not already logged in.
6. The location will always be Ronald Lowe Library (even if we post the items to you)
7. Select the item you would like to reserve. You can choose from the following:
1. Any copy from any location (all our copies as there is only one location).
2. Any copy from a specific collection (i.e audio-visual).
3. A specific copy.
8. Select an expiry period or enter a specific expiry date. Your reservation will be automatically cancelled if not satisfied by this date.
9. Enter any notes you would like to include then select the Place Reservation button.
10. You will be advised if there are any charges or problems with your reservation. If all if well and you wish to proceed with your reservation, select the Continue button. Select the Cancel button if you don't wish to place the reservation.
11. If you decided to proceed, details of your reservation will be displayed. This includes your current rank in the waiting list for the title.

To reserve multiple items:

1. Follow Steps 1-2, same as above for reserving individual items.
2. Browse through your page of retrieved records and mark the checkbox for titles you would like to reserve.
3. Once you have selected all the titles you would like to reserve on the current page, select the Reserve Selections button displayed at the top and bottom of the page. If your search has retrieved less than 30 records, you may also select the Reserve All button if you would like to place a reservation for all the titles in your result set.
4. The reservation form will be displayed. Any titles you are unable to reserve will be displayed at the top of the form, followed by the list of titles included in this reservation.
5. Enter your borrower ID and PIN if you are not already logged in.
6. The location will always be Ronald Lowe Library (even if we post the items to you)
7. Select the number of titles you would like to have allocated you to to satisfy this reservation. For example, you may have performed a search for titles on a particular subject and would like to borrower just one of the items retrieved but don't really care which one. You would just like to have the first one available. In this case, select 1 from number of titles required. You can however also place a reserve on all the titles by choosing the All titles option.
8. Select an expiry period or enter a specific expiry date. Your reservation will be automatically cancelled if not satisfied by this date.
9. Enter any notes you would like to include then select the Submit button.
10. Same as steps 10- 11 as above for reserving individual items.

You can also use the My SavedList facility to build up a set of titles you would like to reserve. Please refer to the help pages for more details on the online catalogue .

Please contact us if you have any questions or experience any difficulties in reserving items..